Call Light Response
Definition: The system and process by which nursing home staff respond to resident requests for assistance made through the facility's call signal system. Timely response to call lights is a fundamental care requirement.
In Practice
While CMS does not specify a maximum call light response time, unreasonable delays can result in deficiencies related to quality of care, dignity, and accident prevention. Surveyors observe call light response times and interview residents about their experiences. Consistently slow response times may indicate staffing inadequacies.