Pontchartrain Health Care Center
1401 Highway 190, Mandeville, LA, 70448 · CCN 195297
Pontchartrain Health Care Center is a CMS-certified skilled nursing facility located in Mandeville, Louisiana. This facility-specific record brings together official CMS provider, inspection, rating, and enforcement data while identifying what is missing or uncertain.
What stands out in the available record
The available records contain 42 cited deficiencies across 9 surveys. 3 were coded at G or above; 3 were coded at immediate-jeopardy levels J through L.
5 of the most frequently cited tags appear more than once in the available history: F0880 (5), F0641 (4), F0842 (3), F0656 (3), F0578 (2). Repetition can indicate a recurring compliance area, but it is not proof that the same underlying problem remained uncorrected.
Survey history
- June 2025 — Health: 11 cited deficiencies
- April 2025 — Health: 1 cited deficiency
- March 2025 — Health: 3 cited deficiencies
- November 2024 — Health: 2 cited deficiencies
- October 2024 — Health: 5 cited deficiencies
- July 2024 — Health: 1 cited deficiency
- May 2024 — Health: 10 cited deficiencies
- February 2024 — Health: 2 cited deficiencies
Scope and severity distribution
- Scope/severity B: 1 citation
- Scope/severity C: 2 citations
- Scope/severity D: 18 citations
- Scope/severity E: 15 citations
- Scope/severity F: 3 citations
- Scope/severity K: 3 citations
3 available citations were coded at G or above, indicating actual harm or immediate jeopardy; 3 were coded J or above.
Top Deficiency Citations
- F0880 — Provide and implement an infection prevention and control program. (5 citations)
- F0641 — Ensure each resident receives an accurate assessment. (4 citations)
- F0842 — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (3 citations)
- F0656 — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (3 citations)
- F0578 — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (2 citations)
Deficiency categories
- Resident Assessment and Care Planning Deficiencies: 14 citations
- Infection Control Deficiencies: 5 citations
- Resident Rights Deficiencies: 5 citations
- Nutrition and Dietary Deficiencies: 4 citations
- Environmental Deficiencies: 3 citations
- Pharmacy Service Deficiencies: 3 citations
Official CMS Five-Star context
- Overall: 1 of 5 stars
- Health inspection: 1 of 5 stars
- Staffing: 2 of 5 stars
- Quality measure: 1 of 5 stars
CMS reports 3.55 total nurse staffing hours per resident day.
Five-Star values above are official CMS fields. POCDesk does not calculate or predict the official CMS rating.
Enforcement and penalties
The available CMS enforcement dataset contains 1 penalty action, most recently dated June 2025. Monetary fines in these records total $105,898.
Sources, freshness, and limitations
Source: official CMS datasets, including Provider Information, Health Deficiencies, and Penalties. View the CMS data source. Loaded survey records window — Earliest loaded survey: April 2023; Latest loaded survey: June 2025. These dates describe records loaded by POCDesk, not a CMS release or publication timestamp. Facility statistics refreshed: October 8, 2026 at 9:48 AM UTC. The available rating record has a CMS processing date of September 2026. POCDesk last refreshed that rating record on October 2026.
POCDesk groups citations by survey date, counts recurring F-Tags across the available history, and summarizes CMS scope/severity codes. Those summaries are POCDesk organization and interpretation of public records, not official ratings or survey findings of our own. Read the governing 42 CFR Part 483 and our editorial standards and methodology.
Counts alone do not explain the residents affected, corrective work completed, current conditions, appeals, or whether a finding was later changed. Data can be delayed, suppressed, incomplete, or revised by CMS. Verify important decisions with Medicare Care Compare, state survey records, the facility, and an in-person visit.
If a record appears inaccurate, use the feedback control on the interactive profile to report it. POCDesk reviews correction reports against the underlying public source rather than silently replacing official data.